Management Services Department

Bahagian Teknologi Maklumat (BTM)

Vision BTM

"The leader of digital services in line with the development of the Industrial Revolution of the Digital World"

Mission BTM

1. Strengthen service quality and efficient delivery of information to customers.

2. Strengthen the governance of the organization through comprehensive digitization to ensure services operate more efficiently and effectively

Objective BTM

Towards an advanced Municipal Council in terms of the use of information technology.
Provide more efficient services to the public when dealing with the Kluang Municipal Council.
To ensure that the Kluang Municipal Council is always sensitive to ICT advances by applying the latest technology.
Encourage a culture of computer use among officers and staff to increase better productivity and quality.

ICT Security Guidelines and Policies