Objective
- Strengthening the capabilities and capacity of the organization to increase the efficiency of service delivery system.
- Strengthening governance and organizational culture values towards organizational excellence.
- Strengthening and stabilizing revenue sources so that the council can contribute to the development of Kluang district.
- Increase public facilities and infrastructure to improve the quality of life.
- Strengthen stategic cooperation relations with stakeholders and customers to prosper Kluang.